View the Segment Profile and Compare Segments

When the system has enough data, a profile is created for your segment. The segment profile compares the members of the segment with the remaining members in your imported customer data. To access the profile, navigate to the Segment Profiles tab.

About the Segment Profile

The segment profile displays the attributes, or characteristics, that differentiate the segment. It contains two sections:

  • The Distinguishing Criteria section displays the characteristics that most differentiate the members of this segment from everyone else. Characteristics found by the system and any customer data that you marked as available for analysis are included in this list.
  • The Criteria Marked for Analysis section displays characteristics that were configured to always be displayed when the customer data was initially imported. These characteristics are displayed regardless of whether they differentiate the segment.
Note: Only the data that was configured to be available for segmentation and analysis when your customer data was imported into SAS Customer Intelligence 360 can be displayed in a segment profile. For more information about setting data descriptors for imported data, see the step modifying attributes for segments.

Comparing Segments

You can also compare the segment that you are viewing with other segments in the system. Comparing segments helps you see how the members of the segments differ. Comparing segments can also determine whether similar segments can be combined.

On the Segment Profiles tab, click Add Segment or Add Segment to add up to five segments that you are interested in comparing with the open segment. To refresh or delete a segment comparison, click More Options.

Note: It can take several minutes for the segment profiles to be generated.
Last updated: August 18, 2026