Removing Creatives from a Message

Deleting a creative removes the creative from the message but not from SAS Customer Intelligence 360.

TipA creative that is deleted from a message can still be accessed on the Creatives page.

To remove the creative from a message, navigate to the Creative tab and find the creative that you want to remove.

  1. Click Show Actions on the creative.
  2. Click Delete.
Last updated: August 11, 2026