Message Properties

Navigate to the Properties tab of the message to see information about the message or to add offer-related information to a message that is meant for a direct marketing task.

The Standard section contains basic information about a particular message, such as the name, type, description, category, and external code. Not all fields in this section are required. Some of the fields in the Standard section include the following:

• The Type field enables you to select an option for the message content type. For example, you might select an offer or a coupon type of message. You can configure default message settings to show or hide the field.
• The Category field is displayed only if the properties available in the system have been assigned a category.
• The Code field is needed to map treatments from external applications.

  When a treatment is imported or migrated to SAS Customer Intelligence 360 from an external application such as SAS Marketing Automation, the existing value for the object appears in the Code field. Depending on the code settings for your environment, the code value might be editable. This value is not required to be unique to be valid. If the value is editable, you can change it to match the code value for another item. Valid characters for codes are alphanumeric characters, multi-byte characters, numerals, underscores, hyphens, and periods. Blank spaces are not allowed in code formats.

In the Custom properties section, add, remove, or select custom properties. For more information, see Custom Properties.