About Real-Time Reports

Real-time reports provide a live snapshot of task activity in the past 24 hours. The data in the reports is updated every five seconds.

To view predefined real-time reports, click Insights on the navigation bar. Click a report name to open the report.

Click to select a task. By default, the report displays information for the last task that was selected.

Click Minute or Hour to apply a unit of time to the graph. Move the slider below the graph to view the counts for a specific time period.

Here is an overview of the real-time reports. You can find more specific details in each report.

• The Real-Time Email Task Performance report displays email task activity over the preceding 24 hours.
  Note: The results for the Attempted metric might take between 2 and 20 minutes to refresh. The results for the Hard Bounces, Opens, and Clicks metrics are refreshed every 5 seconds. However, the user interface is refreshed every 30 seconds and the data store is updated every 30 seconds. There could be a delay of up to a minute in displaying the latest results.

  In addition, the types of hard bounces might affect the numbers for the Attempted metric. For more information, see Monitor Bounce Events.

• The Real-Time Large In-App Message Task Performance report displays the task activity for large in-app messages for the preceding 24 hours. Use the report to understand how your users react to your large in-app messaging content by monitoring activity as it happens. Monitoring mobile tasks helps you understand if mobile device users are engaged with the in-app messages that appear on your application.
• The Real-Time Mobile App Performance report displays active, returning, and new users by unique device ID over the preceding 24 hours.
• The Real-Time Push Notification Task Performance report displays information about push notifications that were sent, opened, and that failed to be delivered during the preceding 24 hours. Use the report to understand how your users react to the content in your push notifications by monitoring activity as it happens. Monitoring mobile tasks helps you understand if mobile device users are engaged with the push notifications that appear on your application.
• The Real-Time Small In-App Message Task Performance report displays the task activity for small in-app messages for the preceding 24 hours. Use the report to understand how your users react to your small in-app messaging content by monitoring activity as it happens. Monitoring mobile tasks helps you understand if mobile device users are engaged with the in-app messages that appear on your application.

By default, the reports are available to all users and groups. You can configure the report permissions to limit access to only the users or groups that you specify. For more information, see Setting Permissions for Reports.