Creating Data Views
Data views enable you to combine the attributes and data from one or more events to create an item that can be reused for targeting and analysis.
Create Data Views
To create a data view:
- On the navigation bar, click
Event Tracking
Data Views. - Click
.
- On the
Conditions tab, add one or more existing
events.
Note: Currently, events can be combined only with the Any of the following option (which is a logical OR association). As a result, creating a nested group (with
) has no discernible effect.
- Click
.
- Enter the name of an event in
the criteria’s text field, or click
and select an event.
- (Optional) Refine the event’s
attributes. Click
. The attributes that you can modify are based on the attributes that are associated with the original event.
Attributes that you modify do not affect the attributes for the event itself. The attributes in this panel affect how the event is processed for this data view only, so you can use an event in multiple contexts without changing its underlying definition.
- (Optional) After you add all
the events, you can click
to review the summary of how your events are used in this data view.
- Click
- On the
Attributes tab, review all of the attributes
associated with this data view. This list is an intersection of the attributes
from all of the events.
Note: Data view attributes can be used in personalization variables if the attribute is listed on this tab.
- On the Attribution tab, select touchpoints and enable attribution analysis. Attribution analysis for data views is disabled by default. For more information, see Enabling Attribution.
- On the
Orchestration tab, complete one of these
actions:
- Select Mark
ready to change the status from Designing to Ready. A Ready status
indicates that this item is ready to be published. When you are ready to promote
an item from a Ready status to an Active status, click
Publish.
Note: When you publish an item, you are prompted to publish any dependent items that are marked Ready.
Items with a Ready status can be changed back to a Designing status by clicking Return to designing. Changing this status to Designing prevents the item from being published.
Note: If your item has a Ready status and a start date, the item is not automatically published when the start date is reached. For example, if you are creating a task, it must be published in order for the start date to activate the task. - Select Mark ready and publish to change the status from Designing to Active. Items with an Active status cannot be changed back to Designing.
If the content of a published item is changed and saved, that item becomes out of sync with the published version. To synchronize the content, select Republish. Otherwise, the item stays out of sync with the published version and the updates are not delivered.
For more information, see Republishing Out of Sync Items.
Note: If a task or journey is using a data view that is published, you cannot modify the data view’s conditions. Other properties (such as the name) can be modified even if the data view is consumed by other items. - Select Mark
ready to change the status from Designing to Ready. A Ready status
indicates that this item is ready to be published. When you are ready to promote
an item from a Ready status to an Active status, click
Publish.
- On the Orchestration
External Availability tab, select the agents that you want to send the data view to.
You can click to view more information about the agents.
- (Optional) Click
and select Properties to perform these actions:
- Add a name and a description for the event.
- See folder information for the event.
- Select Make the
event available to the customer state profile to make
the data for SAS Customer Intelligence
360 available to SAS Intelligent Decisioning so that SAS Intelligent Decisioning can return criteria for targeting and merge tags. The
targeting and merge tag criteria are displayed in the
Decision Flows and Models folder.
Note: This option is accessible only after SAS Intelligent Decisioning is enabled for your tenant. For more information, contact SAS Technical Support.
- Use your data view in a task or
journey to complete these actions:
- Set metrics for a journey or task.
- Add a target audience to a task.
Manage Data Views
On the Orchestration
Usage tab, you can view which items use the data view and the items that the
data view uses.
The ability to view dependencies between items enables you to see the items that a task depends on to work successfully. Usage information helps you identify how changes that you make to one item might affect another item.
Items That Use the Data View
The first section shows the items that use the data view. For example, if the data view is used in a task, the task is included in the list.
The Priority column displays the priority of like tasks that use the data view. Priority applies only to mobile spot, web spot, and mobile in-app message tasks because each of those task types might have two or more tasks that compete for the same resources. Other task types do not use prioritization.
For non-A/B test tasks, priority is on a scale of 1 through 5 (where 1 is the highest). The default is 3. An A/B test task has a priority of Test, which is higher than a non-A/B test task. An A/B test task always delivers its content.
You can change the priority of a non-A/B
test task on the task’s Orchestration
Priority tab.
Items That the Data View Uses
The second section shows items that the data view uses.
- Click Directly Related to list the items that the data view uses. For example, if a data view uses an event, the event is included in the list.
- Click All
Related to view directly related items as well as any items
that those directly related items use. For a data view, the list of directly
related and all related items is the same.
The list displays items with a Designing, Ready, or Active status. Click Show Designing Status only to display only items with a Designing status.
To open an item, click the item. To view
item details and to open the item, click in the item’s row.