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SAS® Help Center
SAS® Customer Intelligence 360
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  • Welcome to SAS Customer Intelligence 360
  • What’s New
  • User’s Guide
    • Introduction to SAS Customer Intelligence 360
    • Using the SAS Customer Intelligence 360 Copilot
    • Understanding the Basics
    • Using Plans to Manage Marketing Processes
    • Managing Content
    • Personalizing Your Customer’s Experience
    • Tracking Behavioral Data with Events
    • Targeting with Audiences and Segments
    • Using Tasks
    • Email Communication
    • Mobile Communication
    • Delivering Web Content
    • Delivering Direct Marketing Content
    • Advertising on Other Platforms
    • Using Custom Marketing Channels
    • Using Tasks from Integrations Built by the Community
    • Using Scheduled Journeys to Engage Your Customers
    • Using Real-Time Journeys to Engage Your Customers
    • Testing Journey Paths and Content
    • Designing Decisions by Using SAS 360 Marketing Decisioning
      • Overview of SAS 360 Marketing Decisioning
      • Getting Started with Decisions
      • Configuring Contact Rules
      • Configuring Custom Nodes
      • Configuring Arbitration
        • About Arbitration
        • Using Arbitration to Sort Actions
      • Testing Decisions
      • Marking Decisions Ready
      • Viewing Decision Insights
      • Product and Usage Information
    • Optimizing Marketing Data
    • SAS 360 Marketing AI
    • Appendixes
  • Administration Guide
  • Developer’s Guide for Mobile Applications
  • Data Dictionary
  • Programming Interfaces
  • Environment Setup Guide
  • Glossary
  • Accessibility
  • Other Resources
User’s Guide
 

Using Arbitration to Sort Actions

  • Use Assignment Priority to Sort Actions
  • Use a Scoring Table to Sort Actions
  • Using Arbitration Formula to Sort Actions
    • About the Arbitration Formula
    • Create a Weighting Rule
    • Customize the Default Formula
    • Sort Actions Using the Default Formula and No Weighting Rule
    • Sort Actions Using the Default Formula and Weighting Rules
Last updated: August 18, 2026
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