DOCUMENTATION
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Welcome to SAS Conversation Designer

SAS Conversation Designer is not available in the SAS Viya platform beginning with the 2023.10 release.

How to Build and Configure a Bot

Build a bot to answer user questions or perform actions for a chat user:

1

Create a bot for your goals (intents)

Build a Bot
2

Add your intents to your bot

Create Your Goals
3

Add utterances to each of your goals (intents)

Create User Questions and Statements
4

Add the entities that you want your bot to process in a certain way

Add Terms in Your Domain to Your Utterances
5

Create process flow diagrams (dialogues)

Specify How Your Bot Should Respond for Each Goal
6

Specify how your bot should respond to generic statements

Create Dialogues for Small Talk

Configuration Tasks

Complete the following tasks after you have deployed the SAS Viya platform:

Last updated: November 2, 2023