SAS® Conversation Designer: User’s Guide Introduction to SAS Conversation Designer in the SAS Viya Platform Use a Sample Bot Use a Help Bot Getting Started Example: Create a Bot to Answer Customer Questions Example: Display Information from a SAS Visual Analytics Report Example: Direct Users to Internet Resources Working with Bots Working with Intents Working with Utterances Working with Entities Working with Dialogues Working with Small Talk Working with Templates Working with Bot Responses Working with Session History Working with the Software Development Kit (SDK) Working with Connectors Versioning a Bot Buttons Node Custom Event Node Dynamic Buttons Node Email Node End-Chat Event Node HTML Response Node Inactive Event Node Jump to Another Dialogue Node LivePerson Transfer Event Node Logic Statement Node Modify Context Data Provider Node Pause Node Report Filters Node Report Prompts Node Report Ranks Node Report Source Node Report Visualization Data Node Report Visualization Images Node SAS Code Data Provider Node Start-Chat Event Node Text Input Node Text Response Node User Input Node Web Service Data Provider Node Troubleshooting Initial Administration Tasks in SAS Conversation Designer Installing SAS Conversation Designer as a Progressive Web App Promotions and Migrations Last updated: August 18, 2023