SAS® Viya® Platform: Troubleshooting Introduction General Areas to Review for Problems First Steps Troubleshoot Pod Failures Troubleshoot a Failure to Start Compute Server Monitoring SAS CAS Server Describe Your SAS Viya Platform Deployment Avoid Database Issues Troubleshoot Command-Line Interface Issues Correct a Custom Script Failure Rebalance Pods after Node Failure in HA Environment Recover from a Disaster Feature-Specific Troubleshooting Information Get Support Reference Last updated: August 19, 2026