About Segments

Find Commonalities to Create Segments

A segment represents a group of people who share common characteristics such as age or gender. Here are examples of segments:

  • females who are at least 40 years old
  • households with at least four mobile phones

After you publish your segment or mark it ready, other items in SAS Customer Intelligence 360 can use the segment. For example, a published segment can be selected when you are defining the target audience of a task.

When you create a segment, you must select the data source for that segment. A segment can use only one data source.

  • If you want to use data that was imported into or collected by SAS Customer Intelligence 360, choose the Uploaded Data option.
  • If you want to use data that is stored in an on-premises data mart, choose SAS 360 Direct.

For information about creating segments, including detailed steps, see the following documentation:

You can re-create your SAS Marketing Automation campaign as segment maps and direct marketing tasks in SAS Customer Intelligence 360. For more information, see Migrating Campaigns.

Last updated: August 11, 2026